You have Questions? We have the Answers!

We know that finding the right healthcare provider for you and your family can be a challenge. That's why we at Direct Family Care have compiled a list of frequently asked questions to help you understand our services better.

If you're looking for a primary care provider that offers personalized care, this is the perfect opportunity to learn more about us! From understanding our approach to healthcare to knowing what types of services we offer, we've got you covered. So, take a look at our frequently asked questions and discover why Family Direct Care is the right choice for you and your family!
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Frequently asked Questions

What is Direct Primary Care?
Direct Primary Care, or DPC, is a model of healthcare that puts patients first by getting rid of the red tape that constrains traditional practices. How? It's simple: we don't accept insurance, and – believe it or not – this actually saves you money in the long run.

How will this save me money?
You won't have to pay for each individual office visit whether it's a routine follow-up, routine physical, or sick visit. Also, you'll be able to avoid many visits altogether by sending your questions directly to us via email and text – something you won't get from a traditional practice. We've negotiated amazing cash pay deals for prescription medications, blood tests, X-rays, and MRI/CT scans on your behalf.

More importantly, becuase of the comprehensive care you receive from a DPC practice, most patients find that they can cut way back on their insurance premiums. Most DPC patients find a high-deductible, low-premium insurance plan so they're covered in the case of a major health issue. But leave the rest of your healthcare to us.

Will I benefit from Direct Primary Care if I don't require frequent medical attention?
Of course. Everyone benefits from a service tailored directly to them. That’s why we offer truly custom healthcare. We’re here for you if you're sick or hurt, but we also help you proactively maintain good overall health. Every visit with us will be thorough, relaxed, and as long as you need to address your health concerns. The longer you're our patient, the more we learn about your health and lifestyle, and the better we can help you maintain that health.

Do you accept Insurance?
Thankfully, No.  Insurance has a place in managing serious health issues, but not in everyday health care. We forgo insurance reimbursements in order to spend the time needed to provide a superior care experience. We are also free from the typical contractual agreements that would prevent us from offering cash pay prices on laboratory tests, imaging, and medications to our patients.

Do you see patients of all ages?
That is definitely our goal! However, currently, we are only seeing patients 11 years and older. Our goal is to increase our age ranges in the near future to include seeing patients as young as newborns.

Can I still be a patient even if I have Insurance?
Certainly! Many patients keep their traditional insurance to cover any catastrophic events but are able to increase their deductible to save money even with their monthly membership fee included.

What will be included with my Membership Fee?
With your membership you will have enhanced access to your Doctor including same or next day visits and extended appointment times.  In addition, some other included benefits are annual well-woman exam, chronic disease management, wound care, minor lesion and growth removals, laceration repair, joint injections, abscess drainage, family planning counseling, sports physicals, preventative care procedures and much, much more. You will also receive highly discounted cash pay pricing on medications, labs and imaging. As a primary care practice, we are able to provide the majority of the health care you will ever require.

What if I need Medical attention while I'm away from home?
In the age of technology, many conditions can be diagnosed and treated via a simple conversation by phone, email, or video chat. Without the access you would have to your DPC doctor, you will likely have to pay for an urgent care visit when you're away from home. If appropriate, your doctor will locate the nearest pharmacy and order medication most suited for your circumstance. If you need to go to the hospital or seek other medical attention while away from home, we can advise you on that as well.

Can you send my medical records to a specialist?
Yes, when you fill out the paperwork, you’ll be able to indicate if you’d like your records sent to a specialist.
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